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Collaborating through text and images

Created on 12 August 2007 Written by Jean Binder
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Image © Rade Cojbasic | Dreamstime.comThis module outlines the technologies that can allow two or more people to interact without the need for audio or visual contact. A new generation of team members, well accustomed to chats, BBS, newsgroups, SMS and other media that allow the exchange of ideas with simple and short text messages, will feel comfortable having discussions while performing other tasks or having knowledge exchange sessions that complement the tasks with questions, hints and tips. This can be accomplished very easily with desktop sharing tools that allow people working in different corners of the planet to share computer screens in order to understand complex processes and solve problems. The main difference between the two technologies is the number of people involved in the discussion. While instant messaging tools are suitable for a few people to exchange ideas in an informal manner, larger meetings require more preparation and a different technology set: web conferencing. Meeting organisers can mix these two technologies with audio conferencing to attain a high level of efficiency when clear procedures are in place.

 

The chapter 18 of the Global Project Management book brings some recommendations for the evaluation, implementation and documentation of these tools in your company.

 Image © Rade Cojbasic | Dreamstime.com 
Last Updated on 31 July 2012
 

Instant messaging

Created on 12 August 2007 Written by Jean Binder
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The name says everything: the main element for comparison between different solutions is the ease of establishing the connection … instantly. The conversation using these tools may start spontaneously; when team members have a question about a specific topic or have achieved a project milestone, they can simply look in the directory, click on the project manager’s name, open a chat session and start an informal discussion.Other important features of instant messaging software tools are desktop sharing, electronic whiteboard and file transfer.

 

Certain software solutions are now implementing third dimension virtual workspaces, where users select avatars to simulate a real world experience in meeting people, sharing screens, accessing 3D models and having conversations. This feature can be interesting in specific corporate or country cultures, or for selected age groups.
Last Updated on 31 July 2012
 

Web conferencing services

Created on 12 August 2007 Written by Jean Binder
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There are two types of platforms for web conferencing: proprietary client software (normally available only to computers inside the corporate network) and Internet-based conferencing (service hosted by a conferencing provider and available to anyone connected to the Internet, via a web browser). The first option usually requires the company to set up one directory server for easy meeting scheduling, and is only recommended when all participants in the project are connected to the corporate network. The second type is suggested when stakeholders are from different companies or attend meetings from locations outside the corporate network.

Web conferences often involve many participants and are scheduled in advance. They must be very easy to set up and join. Similar to audio conferencing, the web conferencing price models can be based on the maximum number of participants and the connection time, thus requiring an up-front study on the potential needs of web meetings and periodic reviews of the real usage to decide on taking different price alternatives or changing the web conferencing supplier.

Last Updated on 31 July 2012
 

A mindmap on text and image tools

Created on 14 March 2008 Written by Jean Binder
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Download a mindmap that can help you to review the implementation of text and image tools in your global project or organisation.

Click here to download a mindmap on text and image tools

Last Updated on 31 July 2012
 
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